Posts Tagged ‘ United Airlines ’

Customer service wins

Apr 23rd, 2017 | By
A United flight taxing on the runway

Those who fly with United will have a greater influence on how staff will be rewarded. Bad service and bad customer satisfaction ratings should mean lower pay cheques.

After United comes easyJet

Apr 18th, 2017 | By

A story about easyJet denying boarding to a couple on an overbooked plane a week ago was not noticed by the press until this week.

The customer service model at United Airlines

Apr 11th, 2017 | By
A United flight taxing on the runway

Never have I seen anybody dragged from a flight because no passenger would be allowed on a flight until volunteers have been selected or chosen.

The Northern Ireland question

Nov 7th, 2016 | By
A United flight taxing on the runway

To say that there is a lot of anger in Northern Ireland over the decision to cancel the provinces’ only transatlantic flight is a bit of an understatement.

Saturday snippets: 27th of August 2016

Aug 27th, 2016 | By

As the fun in Edinburgh ends, Adrian looks at the Dublin festivities next month as well as those on Sark and how the BBC reported driver-less taxis in Singapore.

Bringing back the good old days

Dec 13th, 2015 | By

Remember when low cost flights started? There were 99p flights to places that you hadn’t heard of and, on Laker, you took your own sandwiches on board.

Saturday snippets: 14th February 2015

Feb 14th, 2015 | By

Adrian explains why he won’t be flying first class on United but maybe he – or you – will win a trip to Taiwan

When common sense goes walkabout

Dec 15th, 2014 | By

What is it about the “authorities” that when a problem occurs, all too often common sense can go out the window?

Delta delight

Nov 3rd, 2014 | By

In praise of Delta

What’s hot: November 2014

Nov 1st, 2014 | By

Just About Travel tells you what’s hot and what’s not in the travel world right now

For a fistful of dollars less

Sep 16th, 2013 | By

Last Thursday at about 4pm our time, the booking site for United Airlines had a glitch and allowed lucky buyers to get airline tickets for just a few dollars.

How do you choose your airline?

Nov 10th, 2012 | By

Whether you’re flying abroad on a business trip or heading off on the holiday of a lifetime, how to choose an airline?

Airline Add-Ons

Jun 2nd, 2011 | By

Sometimes you might be forgiven for thinking that the basic price of an airline ticket is peanuts. The add-ons are those little bits here and there that suddenly glare out at you on the final page and cause you to take a deep breath and say, “but the fare was only a tenner!” when I started. Now one of the biggest airline ticketing systems providers, Amadeus, has completed some research which shows that last year these add-ons were worth €15.11 billion.

More Airline Charges

Sep 4th, 2009 | By

Wallow in nostalgia for a moment.

Do you remember when flying was fun and an adventure?

No, neither do I. It has always been a chore. Just as one thing improves flying, online check-in for example, something comes up to make it more difficult.

Obese People Buy 2 Seats?

Apr 17th, 2009 | By

United Airlines has announced that obese people will have to buy 2 seats unless there are spare seats on a flight.As you might imagine, this has caused a little ripple of comment. Ripple did I say? In Chicago where United is based, the Chicago Tribune has had 265 comments on their website. The online news report, Huffington Post has had 786 comments with 67% of people polling on the site in favour.Southwest Airlines has had this policy for some years but I can’t recall it
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