Posts Tagged ‘ Monarch Group ’

The end of Monarch?

Oct 2nd, 2017 | By
Image of a Monarch plane

Update: 3/10/2017. Yesterday 12,000 people were returned to the UK on planes chartered by the CAA. A similar number are expected today. Most returning passengers say the systems for getting holidaymakers back home is working.

Monarch’s customer service

Oct 23rd, 2013 | By
image of a Monarch plane

Remember the Olympics? Remember the plaudits the world gave to our army of volunteers? Now Monarch Airlines has decided to roll-out Olympics-inspired customer service training.