Posts Tagged ‘ Incheon Airport ’

Improving airport customer service

Apr 13th, 2021 | By
Incheon airport, South Korea

That two British airports are making the effort to reach level 4 status demonstrates they still have customer service and satisfaction at the top of their thinking.



2016 Airport Service Quality awards

Mar 15th, 2017 | By

Whatever the answer is, passengers seem to feel underwhelmed with European airports.



Incheon Airport: Best for Customer Service

Mar 31st, 2011 | By

Incheon Airport in South Korea is 10 years old. But for half of that time they have won awards for best service and customer satisfaction. They have won Skytrax awards, (an award voted by airport and airline users) ACI (the airports trade body) customer service awards for the last five years in a row and been featured in many publications as the airport that others aspire to.