Posts Tagged ‘ Forrester ’

Online Or A Travel Agent?

Dec 2nd, 2010 | By

For years people have announced the coming demise of the travel agent. We’d book our holidays online from the comfort of our own homes. Technology would enable us to put together our own travel arrangements. Now come two pieces of research from well respected companies that suggest our fondness for travel agents means they could be around for a good while to come. And that our love affair with online booking may have peaked.