Posts Tagged ‘ Civil Aviation Authority ’

Airports and intellectual disabilites

Dec 8th, 2016 | By
cartoon of passenger rushing to catch a flight

Making air travel more accessible for passengers with hidden disabilities is the name given to an advice document which the Civil Aviation Authority (CAA) has sent to all UK airports.

Saturday snippets: 6th December 2014

Dec 6th, 2014 | By
Gingerbread Leeds Castle

Will Adrian be serving up an old fashioned Christmas meal of oyster stew this year? Probably not. Gingerbread- yes and that covers just two of the stories in his round-up of the week.

ATOL Reminder

Dec 30th, 2012 | By

The Civil Aviation Authority – CAA – expects that two million of us will book holidays in January. But will our holidays be protected if the tour operator goes bust?

What’s hot: January 2013

Dec 30th, 2012 | By

CD-Traveller tells you what’s hot and what’s not in the travel world. This month Peckham and Virginia are making waves, but there’s criticism for cruise ships and the Chancellor’s increase of APD

Heathrow pays a heavy penalty for queues

Oct 28th, 2011 | By

Heathrow airport has been ordered to pay a £500,000 penalty after an investigation revealed passenger queuing times at security checkpoints were longer than the London airport previously reported.

Consumer Rights for Air Passengers

Mar 12th, 2011 | By

For the past 40 years, it has been the Air Transport Users Council (AUC) that has been the body that has supposedly championed the rights of consumers. That has just been brought to an end. If you want to complain about an airline or an airport there is a new body to represent us.
Actually that’s not quite true. There are two new bodies but both still attached to the CAA, Civil Aviation Authority.

Will Fred Stop Your Flight Being Cancelled?

Jun 4th, 2010 | By

This morning, easyJet held a press conference to announce that a solution might have been found to one of the problems that significantly affected us during April and May. The Icelandic volcanic eruption caused cancellations in Europe, disrupted travel plans and contributed to reduced economic activity. EasyJet said that the disruption cost them between £50 and £75 million. Two of my flights were cancelled and train services did well out of me, being able to charge higher rates than I would normally pay in order to get back home. Now easyJet think that this solution, called AVOID, could prevent a similar issue affecting us in the same way. And it is all down to Fred.
Fred is actually Dr Fred Prata, a scientist working at NILU (Norwegian Institute of Air Research) and he has been working on this technology since 1993. It is he who has developed AVOID which for the technically minded of you stands for Airborne Volcanic Object Identifier and Detector.

When is a Duck not a Duck?

Nov 13th, 2009 | By

A spokesman from TUI (the owners of Thomson and First Choice) said this week that if a bird swims, quacks, waddles and looks like a duck then it must be a duck. The courts think otherwise. Most of you will never have heard of a company called Travel Republic but the result of a court action against it by the Civil Aviation Authority (CAA) might actually help travellers with better consumer protection for our flights and holidays.

Civil Aviation Authority

Sep 28th, 2009 | By

From the website:

“The CAA is the UK’s independent specialist aviation regulator. Its activities include economic regulation, airspace policy, safety regulation and consumer protection.”