Now its Thomas Cook’s turn

By | Category: Travel news
The, Canary Isles look popular and even more us will probably holiday there this year

The Canary Isles look popular and even more us will probably holiday there this year

A couple of weeks ago, the UK’s biggest tour operator –TUI – announced its forecasts for the summer and the sale of some fifty of its brands.  This week it has been the turn of Thomas Cook.

There was nothing so dramatic in their announcements as a sell-off but they did announce a downturn in bookings largely due to the number of holidays they had planned to sell in Turkey.  It announced that summer 2016 bookings to the Balearics are up 14%, Canaries up 23%, and USA up 29% which pretty much echoes what the rest of the industry has been finding.

It is unlikely that there will be many bargains this summer in the Balearics, the Canaries, Spain, Portugal or Italy.

For us holidaymakers, maybe the key announcement was the fact that the tragic incident in Corfu where carbon monoxide poisoning killed two children in 2006. The inquest, which only concluded in 2015 and Thomas Cook was criticised. After that, says the company, the group had undergone a fundamental change in its approach to customers. The customer is at the heart of the business. I leave it to travellers with the company to decide whether that is so.

The other significant feature of the announcement was that the company says that online sales grew 10% in UK and 21% in Germany in the second quarter.

In July this year, Thomas Cook will have a burst of publicity as it celebrates the 175th anniversary of the first package holiday by the man himself – Thomas Cook. But more on that closer to the time.

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