Posts Tagged ‘ Which? ’

Future travel warnings from Which?

Mar 18th, 2018 | By

According to Which? holidaymakers are not being informed about what Brexitmay do to their holiday plans.



Oceania or NCL?

Jan 12th, 2018 | By

According to a new report from the consumer group Which? Norwegian Cruise Lines (NCL) had the lowest score in its regular survey of cruise companies.



Rail compensation

Nov 22nd, 2016 | By
image of Virgin West Coast trains

In future, the DfT says, as part of any new franchise agreement, delay compensation will be liable if the train is fifteen minutes or more late. Existing franchise holders which do not already offer “Delay Repay” will be encouraged to adopt the scheme.



Avoid Southend, Gatwick, Manchester airports and PIA?

Aug 11th, 2016 | By
icture of Air India plane

In the announcement by Which? this week about the number of people who are affected by late flights, the company also drew attention to the airports and airlines with the worst punctuality record.



Customer satisfaction on trains

Mar 30th, 2016 | By

Depending on what news stories you read, the research from Which? says that customer satisfaction is up; it should be up by more or it has hardly changed.



Which? favourite airport

Aug 18th, 2013 | By

The publication by the Consumers Association – Which? – of their list of worst and best airports has got the usual media coverage that would be expected of anything that has such a prestigious name as Which? Because they are rarely analysed, people take what they say to be true and reliable.



Card Fee Rip-Off

Oct 2nd, 2010 | By

This was one of many headlines that have cropped up over the last few days as a result of a Which? Report about the high charges that are levied by airlines, admittedly not all, for booking flights with them. Where the heck has the media been? This story has been around for years. We wrote about it in CD-Traveller in March 2009. Which? Has written about it before so why does so much of the media wring their hands with dismay as though this only began yesterday. Personally I reported this to the Financial Standards Authority some three years ago. Nothing happened. Will anything happen this time?



Which? Airline for Short Haul?

Jun 23rd, 2010 | By

The media are fixated by best and worst lists, top 10 lists and anything that seems to imply a rating. Some are just the works of individuals, some have research behind them and some are people adding their thoughts to a website. And if one person says this destination is the best thing since sliced bread do you believe them?
In their July issue Which? have published the results of their survey into short-haul airline routes based on what their members think