Posts Tagged ‘ Virgin Holidays ’

Charging companies interest

Oct 27th, 2020 | By

As part of ATOL bonding, why couldn’t there be a clause stating that money refunds and compensation must be paid within a set period

Where will you book?

Dec 7th, 2019 | By
cartoon of a traveller

the travel industry just doesn’t know what those previous Thomas Cook holiday bookers will do now they no longer have their favourite brand.

What shop do you visit?

Jul 15th, 2019 | By

What travel group, for example, would fit best of all in an Aldi, a Clark’s or a Wynn’s Garden Centre?

Saturday snippets: 21st October 2017

Oct 21st, 2017 | By

Some Caribbean islands are open for business again after the hurricane damage and, as half term is still on, Adrian finds some events you might want to visit isn Salou and Sydney.

What’s hot: May 2017

May 1st, 2017 | By

Just About Travel tells you what’s hot in the travel world right now

Virgin’s Holiday Spirit

Jan 24th, 2017 | By
Virgin's Holiday Spirit

This was an “attempt” – their word, not mine – to create a brew that tastes like a holiday. Virgin has created the first data-driven rum built on emotions garnered from 15 million social media comments.

Saturday snippets: 14th January 2017

Jan 14th, 2017 | By

Stonehenge, Club 55, Star Wars and medical assistance abroad compete with children’s attitudes to holidays in Adrian’s column this week. And there is the almost obligatory Southern rail story.

Customer experience in travel

Sep 28th, 2016 | By
image of an Emirates flight

In the annual customer experience survey published by KPMG Nunwood, the travel and hospitality industry doesn’t come out of it as well as it should.

D-I-Y travel. The end for travel agents?

Oct 22nd, 2015 | By
holidays may, just may, get cheaper if APD is removed from under 12's

Virgin Holidays has decided to avoid the travel agent (other than those it owns) and become an online only tour operator. Customers will select and book their own holidays without recourse to travel agents.

Stay at Richard Branson’s private island

Mar 6th, 2012 | By

Staying at Richard Branson’s private island retreat counts as one of the best prizes you could bid for in the CHTAEF silent auction this coming could hope for. You could also bid for a signed pair of Usain Bolt’s golden running shoes or a cricket bat signed by the 2008 winning West Indian team.

Catching a bargain

Dec 29th, 2011 | By

No, not on clothes or beds or sofas. I’m talking about the holiday sales. At the moment airlines, hotels, travel agents and tour operators have them in abundance. But will they make us book?

The BTA winners

Nov 7th, 2011 | By

Remember voting for which travel companies you thought were the best in the British Travel Awards? Altogether, 700,000 votes were received. Last Wednesday the winners were announced.

Customer Satisfaction Among Tour Operators

Jan 6th, 2010 | By

Looking out of the window at the large dollop of snow that has fallen overnight, it is easy to think of warmer parts of the world and getting away from the cold and bleak view I see. Where to go is one issue but who I go with is another.
You could be forgiven for thinking, after seeing the Which? Holiday report on tour operators that you should avoid the big companies like Thomson, First Choice, Thomas Cook, Cosmos and Virgin because they haven’t done very well in the report.
You would be wrong.
This is not to say that the survey is wrong.

Customer Service in Travel

Dec 13th, 2009 | By

This is the time of the year when the National Customer Service Awards are announced. In any industry service is important. Good service leads to satisfaction. Satisfaction can lead to loyalty and repeat business. No customer likes being ill treated, ignored, patronised or fobbed off with meaningless official waffle so awards that support good service are welcome. But travel and tourism doesn’t seem to have done to well in this year’s awards. Is that because they didn’t enter or they did but weren’t shortlisted for the final?

Did You Vote for the Winners?

Nov 6th, 2009 | By

Last night the winners were announced of the British Travel Awards. CD-Traveller is one of the sponsors because these are the only awards where you, the traveller and holidaymaker, can vote. So it’s not just the travel industry patting itself on the back. And over 100,000 of you voted so our thanks, and those of the organisers, for taking the time to vote.

Have a Smelly Holiday

Jul 7th, 2009 | By

You remember the Virgin Holidays survey I mentioned a day or so ago? Apart from discussing these depressives it provided another odd result. Three quarters of those that responded (Virgin asked 4500 people and we don’t know how many responded) said they found it easy to recall holidays by seeking out smells.And surprise, surprise, Virgin Holidays will flog you a bottle of the smell to help you recapture those memories. They are only available on their website for a short time. Sounds like a bit
> Read more

Holidays Depress Some of Us

Jul 5th, 2009 | By

Yes that seems to be the case according to some research commissioned by Virgin Holidays. They say that 18% of us , almost one in five, start getting depressed even before we take the return flight home. There you are, on the last day of your holiday; the last day you can enjoy yourself by doing something you enjoyed again or doing that final shop and instead a load of us are getting too ratty and upset to enjoy it.The last day can be bad
> Read more