Posts Tagged ‘ Tiger Airways ’

Customer Satisfaction and No Frills Airlines

Aug 3rd, 2009 | By

People are satisfied with the airlines for a whole number of reasons; reliability, punctuality, easy check-ins, cabin crew service, the quality of how passengers are made to feel and a host of other things. Marrying no frills airlines to high customer satisfaction isn’t easy but some airlines, not many, achieve it. After all, the premise of a no frills airline is that if the fare is cheap enough, passengers come to the airline and nothing else matters.