Posts Tagged ‘ Thomas Cook ’

Using Travel Websites

Jul 21st, 2010 | By

The travel industry was one of the early adopters of the internet. These days searching travel and tourism websites is regularly listed as one of the top things to do. And obviously CD-Traveller readers have more interest in it than most since we are only available online. But how easy is it to use? Does a bad website put us off? Are some better at information than in accepting orders? Are pricing issues concealed until the last moment making customers wary of using them.
EDigitalResearch has provided some of the answers in their new study published this month. They have looked at 47 sites during the last two months and assessed the

Customer Satisfaction Among Tour Operators

Jan 6th, 2010 | By

Looking out of the window at the large dollop of snow that has fallen overnight, it is easy to think of warmer parts of the world and getting away from the cold and bleak view I see. Where to go is one issue but who I go with is another.
You could be forgiven for thinking, after seeing the Which? Holiday report on tour operators that you should avoid the big companies like Thomson, First Choice, Thomas Cook, Cosmos and Virgin because they haven’t done very well in the report.
You would be wrong.
This is not to say that the survey is wrong.

Air Passenger Security

Dec 30th, 2009 | By

Over the last decade, anyone travelling by plane will have had almost a different life compared to the decade before that. And not for the better either.
Terrorism is at the heart of the changes that have occurred. Governments around the world have responded by tightening security and, by and large, the public has gone along with whatever has been suggested on the basis that they will welcome almost anything if it makes them feel safer. It has made flying more of a chore than the enjoyment it once was.

Pre-Book Sun Lounges

Jul 30th, 2009 | By

Given the weather that we are having this week (and last come to think of it) you may not be thinking of lounging in the sun but Thomas Cook is.Their German company has decided, as you may have seen, to allow German bookers to prebook for €3 a day, sun lounges if they do it when they book their holiday. So far the offer is only available for 9 hotels in Turkey, Egypt and the Canaries so don’t necessarily feel that you may lose out
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Going Abroad with Tui and Thomas Cook

May 15th, 2009 | By

This week saw financial figures released from both TUI (owners of Thomson and First Choice) as well as Thomas Cook (who also own Airtours). As these four brands are the dominant players in the overseas package holiday market, their comments give a better idea than anyone else’s about what we, the holidaymaker, are going through. Both have cut the number of holidays to try and match the downturn. Both are down about 14% in the number of holidays they have sold and both have almost
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An Update on Mexican Holidays

Apr 29th, 2009 | By

The outbreak of a flu virus in Mexico has prompted some of the strangest media coverage. On the one hand, there have been the stories of returning holidaymakers suffering from flu like symptoms and the spread of the virus to other countries and on the other, plaintive stories of people who have had their holiday plans dashed as tour operators cancel their package holidays.It is too early to establish how severe this scare is but comments from Michael O’Leary of Ryanair claiming that it is
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is it Cheaper to Holiday Abroad?

Apr 20th, 2009 | By

Thomas Cook runs a Holiday Cost of Living Survey and the results have just been published. It claims that places like Majorca, Cyprus and mainland Spain are still cheaper than the UK. But all these places are in the eurozone and we have been told that the eurozone has become expensive because of the fall of the pound against the euro. Can this be right?This survey compares prices in resorts as opposed to the actual cost of the holiday and checks nine individual items. They
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