Posts Tagged ‘ Skytrax ’

Qatar Airlines or Aermexico?

Jul 12th, 2017 | By

Adrian tries to understand how significant the World Airline Awards are.



Saturday snippets: March 25th 2017

Mar 25th, 2017 | By

Next week, Alaska celebrates 150 years as being part of the US. India and Vietnam celebrate more British visitors and Glaswegians celebrate a new way to pay for their travel tickets!



Leaving Los Angeles

Jul 2nd, 2013 | By

It’s detractors may say that a pot of yoghurt has more culture than LA, but its legions of fans beg to differ



The world’s best leisure airline

Jun 20th, 2013 | By

Is Thomson Airways the world’s best leisure airline? It is according to Skytrax, a company that hands out awards to airports and airlines based on reviews it captures.



Heathrow voted top of the shops

Mar 14th, 2012 | By

Heathrow has been crowned the world’s best airport for shopping for the second year in a row. The accolade was awarded to Heathrow in the Skytrax World Airport Awards, one of the aviation industry’s most prestigious awards.



Believing Winners

Jun 26th, 2011 | By

Customer satisfaction is important both to the airline and the airline passenger. Measuring that satisfaction is more difficult. Two organisations, Skytrax and ACI (Airports Council International) are probably the companies you might have come across if you have been asked to give your thoughts. Should you believe one or the other, both or neither?



Incheon Airport: Best for Customer Service

Mar 31st, 2011 | By

Incheon Airport in South Korea is 10 years old. But for half of that time they have won awards for best service and customer satisfaction. They have won Skytrax awards, (an award voted by airport and airline users) ACI (the airports trade body) customer service awards for the last five years in a row and been featured in many publications as the airport that others aspire to.