Posts Tagged ‘ Ryanair ’

As more and more airports introduce charges for just dropping off passengers is this man’s attitude an indication that passengers might be reaching the limits of the patience with the way that the aviation industry is fleecing passengers at every opportunity?

As summer ends Adrian looks at new campaigns by Singapore, South Africa and Thailand to entice us to visit them for a winter sun break. But first there is the Last Night of the Proms and Proms in the Park

From November 1st the airline will operate a new hand luggage policy that it says will reduce delays in boarding.

There are a spate of cruise stories this week as most of us settle down to enjoy the last bank holiday until Christmas.

What rights do passengers who might be affected have?

Rather than airports shutting down the debate by saying that any alcohol sales would penalise the majority, they should consider the numbers affected when drinking becomes excessive.

With so many destinations recording increased British visitor numbers, tenerife is trying to attract even more of us with its medical tourism promotion!

The High Court has decided that Ryanair was allowed to pay individuals claiming compensation for delayed or cancelled flights directly instead of paying companies and organisations making claims.

Yesterday it was announced that Ryanair was pulling the vast majority of its flights from Glasgow Airport. Instead of there being 23 flights from the airport there would be just three – to Dublin, Wroclaw and Krakow.

The anniversary of HMS Belfast being launched, snow sculpting in Finland, free travel for local heroes on the Talyllyn Railway and development plans at George Best Belfast City Airport are some of the snippets Adrian has gathered together this week.

Mishandling the whole problem, as O’Leary sees it, seems to put question marks over Ryanair’s “Always Getting Better” programme. Is it for passengers or spin doctors?

It’s been a long, long week for Ryanair…

If new Ryanair planes will all sport a 32inch seat pitch, then that will be – says seatguru – three inches shorter than some of the planes they currently operate!

With the summer holidays underway, Adian looks at where we are going, some of the problems and ends with Jet 2, the only travel company in the top 50 for customer satisfaction according to the ICS.

Adrian tries to understand how significant the World Airline Awards are.

If VivaColombia’s founder and head man, William Shaw, had his way passengers travelling on his airline could pay less by standing all the way.

Just About Travel tells you what’s hot and what’s not in the travel world

A new low- cost airline – Level – launches, there are re-openings of museums and its nearly cherry blossom season.

Norwegian which has pioneered the re-birth of low cost transatlantic flights has announced that it will fly from five cities in the UK and Ireland from just £69 each way to the USA.

Belly-dancing in the Scottish style, treasure hunting in Scunthorpe and avoiding Luton Airport by going to Southend are a few of the things on Adrian’s agenda this week.

No beer or sausages on Friday as the Germans try to persuade Adrian and others to write about Germany. What is the world coming to?

In Dublin for Holiday World, Adrian reflects on the differences in consumer travel shows on both sides of the Irish Sea and awaits the arrival of a gorilla in Trafalgar Square.

The new year has stared as the old one ended; there is a planned strike at BA, shootings – this time at Fort Lauderdale – but cruise companies may issue medallions in the future to record what you do on board.

“In an effort to prevent customers being misled and ‘scammed’ in this manner, Ryanair has offered to pay Flight Delays the €25 admin fee it charges customers for every claim settled, on condition they do not deduct any fees from the compensation paid to customers.

Is it not time for the CAA to read the riot act to all airlines, remind them of their responsibilities and order them to pay legitimate claims in a speedier manner?

Ryanair has decided to take on the big two, TUI and Thomas Cook, and become a tour operator. Or has it?

Readers will know that Ryanair has adopted a friendlier stance to customers than they seemed to do in years gone past. This is their “Always Getting Better” customer experience improvement programme Now the airline crows at the high level of satisfaction that passengers have with the airline. Look more closely however and it seems that Ryanair is putting the best spin that it possibly can on what it releases. This week it released  its ‘Rate My Flight’ statistics, which “show that 94% of surveyed customers
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Kaye Holland heads to Biarritz and finds that the end of summer never felt so good