Posts Tagged ‘ passenger service ’

When common sense goes walkabout

Dec 15th, 2014 | By

What is it about the “authorities” that when a problem occurs, all too often common sense can go out the window?

The passenger comes first

Jul 13th, 2014 | By

In India, the Ministry of Civil Aviation has decided that airlines, airports and the whole process of air travel should be made more passenger friendly. Hurrah!