Posts Tagged ‘ Liverpool John Lennon Airport ’

Saturday snippets: July 1st 2017

Jul 1st, 2017 | By

In a busy week, the BA cabin crew strike begins but. on the plus side. there are the 4th of July celebrations and the London Korea Festival is on next Saturday.



The most punctual airport in the world

Jan 6th, 2017 | By
outside of Bimingham Airport

Step forward Birmingham then which has been named the most punctual airport in the world by OAG, a company that possesses the largest network of air travel data in the world.



Customer Satisfaction at Liverpool John Lennon Airport

Jul 3rd, 2016 | By
cartoon of an unhappy suitcase

Why aren’t we welcoming the fact that Liverpool John Lennon Airport has, in its Twitter account, introduced a customer satisfaction measurement tool called the Net Promotor Score



42 People Miss Ryanair Flight

Nov 24th, 2009 | By

About a quarter of a flight missed a flight from Liverpool to Belfast last Sunday because the gate changed and the passengers were unaware of this. Apparently, according to the BBC, the passengers rushed to the new gate to find that the pilot denied them boarding. Passengers were told they would have to pay extra to return to Belfast so who is to blame for this PR mess.
Liverpool Airport doesn’t make announcements so is it due to them for not making it clear to passengers? Is it the fault of the Servisair, who handle Ryanair flights at the airport and who should have wondered why 42 checked-in passengers all didn’t turn up