Posts Tagged ‘ Jurys ’

British Customer Service Declines

Mar 17th, 2010 | By
cartoon of an unhappy suitcase

The hotel chain, Jurys, has polled 4,000 Britons to see what they thought were the most unwelcoming cities in the UK. It will probably come as no surprise to you that London was considered to have the worst customer service. People also thought that the locals were ruder than other places. A third regularly didn’t say thank you and over half failed to smile at passers-by. Jurys concluded that this didn’t augur well for us when tourists visit us en masse for the Olympics in 2012.
Is all this a fair accusation at London or indeed, the next most unwelcoming cities of Glasgow, Bradford, Birmingham or Liverpool