Posts Tagged ‘ iPerceptions ’

Online Hotel Booking Systems: Are You Happy With Them?

May 22nd, 2009 | By

More of us are booking accommodation online. No surprise there for anyone, I’m sure. No surprise either that most people expect online booking to increase. But how satisfied are you with online booking?A company called iPerceptions has started a new quarterly study that will measure how satisfied we are with such booking sites and the very first report covering the first three months of the year has been published. It is a pretty comprehensive study since it covers 137,000 visitors to over 100 hospitality sites.
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