Posts Tagged ‘ hotel customer satisfaction ’

Hotel Guests Being Treated Better

Aug 3rd, 2010 | By

This isn’t the way that that the authors of a US report on hotels worded their announcement. They said that the satisfaction levels of hotel visitors had increased over the last year. Does it mean the same thing? But if hotel guests are more satisfied surely that comes as a result of feeling that they are being treated better?
The next question is whether we should believe what we read. After all how many of us have stayed at a place after checking reviews and then decided that the reviews must have been written by someone who was not too observant? Or as blind as a bat. The same applies with research. If we understand it then we can accept or reject it.