What are the most common holiday complaints?
Jan 30th, 2017 | By The EditorIs customer service improving? You might not think so judging from the complaints that this watchdog received.
Is customer service improving? You might not think so judging from the complaints that this watchdog received.
Bus arrivals, holiday safety and unhelpful tourism answers by government ministers are some of the things that helped exasperate Adrian this week. But then he was sent a picture of a bus sign…
Last week HolidayTravelWatch, a website that acts as a conduit for holiday complaints, announced that there was “a general failure by the travel industry to offer a clear picture… to provide full information about a given destination.”
HolidayTravelWatch would have you believe that we don’t complain enough about issues that go wrong we are on holiday.