Posts Tagged ‘ Flight Delays ’

Flight delay mythology

Jun 2nd, 2019 | By

I would be much more interested in knowing what time planes from Stansted arrived at their destinations and how punctual they were.

Why airline times will get longer

Sep 11th, 2018 | By

More of us are flying and we are taking more journeys. IATA says that in the year 2000 the average citizen flew just once every 43 months. In 2017, the figure was once every 22 months.

A traveller’s tale of Heathrow

Dec 12th, 2017 | By

Sarah tells the story of a 2.5 hour flight that lasted eleven hours. And all because Heathrow was full

The busiest day of the year

Jul 21st, 2017 | By

You may not have heard of NATS but for every holidaymaker flying out of UK air space they are vital as they are the provider of air traffic control services. And today they say that it will be the busiest day ever in the skies above the UK. They expect to handle a record breaking 8,800 flights in and out of the country just today. During the summer NATS expects to handle more than 770,000 flights, an increase by 40,000 from last year. That 5.2%
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What are the most common holiday complaints?

Jan 30th, 2017 | By

Is customer service improving? You might not think so judging from the complaints that this watchdog received.

Avoid Southend, Gatwick, Manchester airports and PIA?

Aug 11th, 2016 | By
icture of Air India plane

In the announcement by Which? this week about the number of people who are affected by late flights, the company also drew attention to the airports and airlines with the worst punctuality record.

Are screening times shortening in the US?

Jul 2nd, 2014 | By
passenger flight delay compensation

38 million trips weren’t made by Americans last year because of any number of reasons. Can that really be true? And hidden away in the research is potentially good news for travellers.

Airline passenger rights change

Mar 13th, 2013 | By

Over the years CD-Traveller’s writers and readers have expressed strong views on the rights airline passengers have. Now another set of rights are being considered by the EU which means that they will probably become law next year or the year after.

If your flight is late…

Feb 2nd, 2013 | By

Back in 2009, CD-Traveller wrote about a court judgement which established that if your flight was delayed for more than 3 hours, you were entitled to compensation. Recent cases clarify when you can and cannot claim.

Compensation for the Volcanic Ash

Sep 3rd, 2010 | By

We all remember the closure for a week of our airspace caused by the ash spewing from the Icelandic volcano, Eyjafjallajoekull. I was stuck twice as a result of the fun and games so had to resort to the train to return. Luckily I was only in Glasgow on each occasion unlike people trapped around the world who were well and truly stuck. Under EU law, airlines are responsible for compensation due to delay and cancellation. And as we know, Ryanair strongly objected but eventually gave way, KLM is rumoured still to be refusing to pay and many airlines are unhappy. Lobbying is going on behind the scenes to get the EU law changed.

Compensation For Flight Delays

Nov 22nd, 2009 | By

Sturgeon versus Condor and Bock & Others versus Air France isn’t on your bedtime reading list but if you fly you should be aware of them. A European Court of Justice ruling on Thursday confirmed that if your flight is delayed 3 hours or more you are entitled to compensation. Although there are 73 clauses in the judgement it can be summarised fairly easily. But the interpretation wrapped around the words still requires you to probably seek expert guidance.

Choochi & the Flight Delay

Oct 28th, 2008 | By

Later today we will upload the first results of our flight delay survey that we did with University of Westminster earlier this month. We had quite a list of reasons as to why flights are delayed. But not like this one which was reported in the Boston Globe in the United States.Choochy, a poodle arrived at Logan International Airport in Boston on Saturday night. And escaped. For the next 17 hours she led her captors a merry dance and managed to delay 8 flights as
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