Posts Tagged ‘ ETOA ’

Listening to customers

Oct 18th, 2016 | By
empty deckchair on a beach

Any travel business that fails to listen to its customers or delivers a sub-standard service is liable to be taken out rapidly by a new competitor. That was the message to the European Tour Operators Association (ETOA) last week.



Saturday snippets: 13th February 2016

Feb 13th, 2016 | By

Air passenger tax increases in Italy, higher charges at Universal in Florida and a failed attempt to set a minimum size catch Adrian’s attention this week



Saturday snippets: 30th January 2016

Jan 30th, 2016 | By

APD, VAT and airline profits due to reduced fuel prices are some of the topis interesting Adrian this week as well as an octpus and whale watching.



Is Britain open for business?

May 17th, 2012 | By

Earlier this week the UK’s Immigration Minister, Damian Green, appeared before the British parliament’s Home Affairs Committee to answer questions about queues at passport control in Heathrow Airport



Olympics? Come to Scotland.

Nov 6th, 2011 | By

Tom Jenkins of ETOA- European Tour Operators Association – has been pointing out that the Games could be cause a downturn in tourists to London as people stay away. Hotel rates are treble the price says ETOA. Is that not enough to dissuade the tourists who would normally come?



Plan on Visiting London? Or Birmingham? Or…

Aug 13th, 2011 | By

This week we have seen riots, civil disobedience, vandalism – call it what you will. Concern has been raised on how this might affect visitors coming to the UK. But what about the effect of us visiting other places in the UK that have been in the news this week?



The Lure of South America

Jun 27th, 2011 | By

Heard of Antonio Tajani? He’s the EU Vice President in charge of – amongst other things – tourism. For the last few months he has been working in a deal to encourage Europeans to visit South America in our summer and for South Americans to visit Europe in our winter.



Florence and the Bed Tax

Jun 25th, 2011 | By

Two weeks ago, we reported that both Florence and Venice were introducing taxes per night and per star rating on accommodation. With under a week to go before they come into force is the any news how it will work? Or any news at all?
The short answer is no.



Rome, Florence and now Venice

Jun 10th, 2011 | By

Like London buses, when one comes along, it is accompanied by another. So Venice, on Wednesday this week, decided to introduce an accommodation tax just like Florence.



Florence’s Sudden Attack on Visitors

Jun 4th, 2011 | By

Following Rome’s introduction of an accommodation tax, Florence has decided to do the same. The difference is that Rome gave people a bit of notice. Florence has given just a month. From July 1st all visitors (except children under 10) staying overnight will have to pay €1 per night. But it gets worse. You also pay a euro for each star category of accommodation you stay at so a 5 star hotel will attract €5 per night per person.



Bedding Down in Rome

Dec 6th, 2010 | By

This time it is Rome. They have decided to impose an accommodation tax on all guests staying in hotels in the city from the first day of 2011.
How do you get around paying this tax? By either being under two years old or by staying at a youth hostel. And unlike lots of accommodation around the world, it’s not a room tax but a guest tax. Two of you in a room will pay twice as much as one person so there is no easy way to avoid it other than by staying outside Rome.
It will hit the more upmarket hotels the most as it is graded by the star rating of your hotel. If you stay in a 4 or 5 star hotel expect to pay €3 euros per night. Stay in a star rating below that and it will be €2 per night. But, there’s good news



Will Visitors Stay Away?

Nov 9th, 2010 | By

Ever since we screamed and celebrated the winning of the Olympics for London in 2012, it has been portrayed as a good thing and a great achievement for us. At every opportunity politicians and the authority running them have fed us a diet of great it will be.



Coming to London During the Olympics

Sep 23rd, 2010 | By

The government, the Olympic authorities, many consultants and academics say that the Olympics will be a terrific opportunity for London and the UK to showcase its tourism appeal. Ordinary mortals like you and I wonder what to do. Should we avoid London during the games and a week or two either side when hotel rates will be expensive, transport could be crowded and the streets will be clogged. Or should those sporty types amongst us say that this is a once in a lifetime event (almost since the last London games was in 1948) and attend we must.



FlyGlobespan Collapse Will Hit Scottish Holidaymakers

Dec 17th, 2009 | By

Regular readers can stop reading right now if they don’t want to hear me talk again about providing an adequate safety net for passengers outside the ATOL bonding scheme.

As you probably all know by now, those passengers who bought a package holiday under the Globespan name are probably protected under the ATOL system. Those of you who bought just a flight with a credit card (not a debit card)and paid more than £100 may be able to claim a refund from the credit card providers. The rest of you, I’m afraid, will probably be out of pocket. And for those of you who are covered then you still have the hassle and probable expense of rebooking with another carrier if there is availability. To check your position, see www.caa.co.uk/default.aspx?catid=1985&pagetype=90.

The collapse of the Globespan group will hit Scotland particularly badly.