Posts Tagged ‘ Claes Fornell ’

Ryanair and Customer Service

Jul 28th, 2009 | By

No this isn’t another moan about the quality or even quantity of customer service that Ryanair offers. Well not really. No this is a comment on what Ryanair thinks it does.You might have seen in yesterday’s media stories about how Ryanair has made €136.5 million profit (about £119 million) in the first 3 months of its trading for this year. As the largest airline in Europe, one that has grown very quickly from nothing to this status so quickly, that its management would be pretty
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