Posts Tagged ‘ Cityjet ’

It’s my plane

Apr 4th, 2014 | By

Imagine having a plane named after you? Maybe it’s a little arrogant so settle for naming a plane after someone else instead.

Customer Service in Travel

Nov 7th, 2010 | By

It’s one of those things that come to the fore when times are tougher. If there is little to differentiate one company from another when prices are similar then it is how the customer is treated that can make the difference. So the claim by Cityjet, which flies to regional and European destinations from London City, to give passengers free flights if they are not happy with the service provided by the airline is welcome news.
It is only for a trial period but it demonstrates that the management of the airline must be pretty confident about their treatment of passengers.