Posts Tagged ‘ Chiltern ’

Rail Passenger Satisfaction

Jan 28th, 2009 | By

The results of the autumn 2008 survey by Passenger Focus are out this morning. To remind you, Passenger Focus is the body that monitors the rights of train passengers and each half year it interviews 25,000 passengers with paper based surveys at railway stations and on trains across the country.Overall satisfaction is up across the three nations (higher in Scotland & Wales than England) but “value for money” still lags behind and this was done before the quite large hike in passenger fares in January.
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