Posts Tagged ‘ Caroline McCall ’

This was the reason given by the Chief Executive of easyJet, Carolyn McCall, for the 50% plus increase in profits. Giving passengers what they want rewards airlines with profits and loyalty or is that too sweeping a statement?

At the Low Cost Airline Congress being held in London, Carolyn McCall, the chief executive of easyJet said that the company was passionate about keeping it easy for passengers to book and travel with the airline. More than once she said that complexity was the slippery slope