Posts Tagged ‘ ACAP ’

Representing us in the APD Consultation

Jun 19th, 2011 | By

The AUC, Air Transport Users’ Council, ceased to exist in March. Its successor, the Aviation Consumer Advocate Panel (ACAP) is not up and running yet so who put the case for what airline passengers think…

Consumer Rights for Air Passengers

Mar 12th, 2011 | By

For the past 40 years, it has been the Air Transport Users Council (AUC) that has been the body that has supposedly championed the rights of consumers. That has just been brought to an end. If you want to complain about an airline or an airport there is a new body to represent us.
Actually that’s not quite true. There are two new bodies but both still attached to the CAA, Civil Aviation Authority.