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Saying Good Things About Airlines

March 4th, 2010

Whilst in the US earlier this week, I was being taken to the airport in one of those hotel shuttle buses. One of the people in the bus was a pilot from Southwest Airlines who, being in uniform, was being asked all sorts of questions by another passenger.
If this had occurred in the UK and he flew for Ryanair or British Airways to name but two, he might have been subjected to complaints but not here.
As many of you will know, Southwest Airlines is the no-frills airline that Ryanair, easyJet and just about every other no-frills airline in the world copies since they have been profitable and very popular for much of their life. One of the reasons for that popularity has been their customer service, satisfaction and staff loyalty. And didn’t it show on this occasion.

What now for Flybe?

January 19th, 2019

For passengers the regional airport links will probably matter most. Will these survive?

It all began on a napkin

January 4th, 2019

Kelleher was one of those few people respected by his staff and passengers and whose business concepts altered an entire industry. That is some legacy for others to try and emulate.

The world according to low cost flights

September 23rd, 2011

Meeting in London this week were representatives from low cost airlines across the world. They converged for the 8th Annual World Low Cost Airlines Congress. Low cost airlines like Ryanair, easyJet, Air Berlin, Norwegian, Wizz, Germanwings have enabled fares to drop and, more importantly, allowed holidaymakers to travel to places they wouldn’t have considered.

Racing Around Trafalgar Square

February 17th, 2010

The pigeons, the stone lions, Nelson and even the empty plinth might all be put in the shade if a race between Michael O’Leary, Chief Executive of Ryanair and Stelios Haji-Ioannou, the founder of easyJet ever takes place.
A couple of weeks ago, Ryanair ran an advertisement with Stelios having a nose like Pinocchio, the allegation being that easyJet was hiding the truth about the punctuality of the airline. As well as that, Ryanair in the shape of Michael Cawley, the Chief Operating Officer was interviewed on BBC Breakfast and alleged that easyJet was a high fare airline.

The Travel Triumphs of the Decade

February 14th, 2010

The World Travel Awards have examined their navels and decided what are the ten greatest achievements of this decade that they call the noughties. Looking at just the top three, I am not sure that I-or you- would agree with them when they say that number one is the dawn of space tourism. Although it was announced that such a holiday was viable nearly nine years ago, it hasn’t yet happened for other than a handful of multi millionaires. When it becomes affordable, then I think you could say it is an achievement.
Their second choice is social media and sites where holidaymakers and travellers leave their impressions on a website about where they have stayed or travelled

Ryanair and Customer Service

July 28th, 2009

No this isn’t another moan about the quality or even quantity of customer service that Ryanair offers. Well not really. No this is a comment on what Ryanair thinks it does.You might have seen in yesterday’s media stories about how Ryanair has made €136.5 million
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Obese People Buy 2 Seats?

April 17th, 2009

United Airlines has announced that obese people will have to buy 2 seats unless there are spare seats on a flight.As you might imagine, this has caused a little ripple of comment. Ripple did I say? In Chicago where United is based, the Chicago Tribune
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Enough to make you blush!

April 11th, 2019

This was the phrase used by the president of JetBlue to describe the premium-priced airline ticket prices between London and the US cities of New York and Boston.

Saturday snippets: 3rd November 2018

November 3rd, 2018

The largest statue in the world, removing travel restrictions on Virgin Trains on Friday afternoons, changing Turkish visa restrictions and a new fare structure at Thomas Cook are just some of the stories that Adrian looks at this week.

Let’s re-think trains

May 17th, 2018

How many more debacles must we face before a complete re-think on how we run railways is undertaken?

Saturday snippets: 14th October 2017

October 14th, 2017

More tourists, more spending, smoking bans and new theme park attractions are just some of the things catching Adrian’s attention this week

Saturday snippets: 31st December 2016

December 31st, 2016

Whatever you are doing – or not doing – tonight to celebrate the new year; enjoy yourself. And best wishes from all of us here at Just about Travel for a better and prosperous year than 2016.

Saturday snippets: 29th October 2016

October 29th, 2016

Stingrays, a pirate, Halloween, the Forth Bridge and football themed hotels all appear in Adrian’s column this Saturday.

How travel might change?

September 12th, 2016

Last week, the futurologist, Rohit Talwar, the CEO of FastFuture spoke at the Aviation Festival in London and offered his ideas on what the future might be like. I add a few ideas

Saturday snippets: 10th September 2016

September 10th, 2016

Brexit, balloons, trails for the disabled and the end of wi-fi are some of what attracted Adrian’s attention this week.

Barred from flying until tweet removed

July 27th, 2014

The American TV channel, ABC, has reported the story of a man who, on criticising an airline and one of its employees on Twitter, was barred from the flight until he retracted the tweet.

A slice of the south on ‘The Crooked Road’

August 20th, 2013

Coal fields fashioned into tiny industrial cities and country stores annexed to tackle shops boasting a single petrol pump greet us as Lynn crosses the border into the American U.S state of West Virginia.

Exploring Eurovision Host City Malmö, Sweden’s Green City

March 18th, 2013

Malmö will be in the spotlight this spring as Eurovision mania takes over the city. Anna Maria Espsäter takes a sneak peek at the city’s sights in the run-up to the song contest which will be held two months from today

Pan Am and Sir Freddie

October 19th, 2012

In Florida’s Key West tonight there will be a party. It’s to celebrate the fact that Pan Am is 85 years old and it’s being held in the place where Pan Am was born. That Pan Am is no longer with us doesn’t seem to matter.

What’s hot: January 2012

January 5th, 2012

CD-Traveller tells you what’s hot and what’s not in the travel world. This month, we’re loving the sound of the Strictly themed cruise and booking breaks in the Big Apple and Burma, while crossing our fingers that the situation improves quickly in Cairo

Crying Wolf?

June 6th, 2011

IATA, the international body that airlines belong to has decided that their members are having a hard time of it this year so has cut in half the amount of profits that airlines will make this year to $4 billion. Bad weather, fuel prices, the unrest in the Middle East, the Japanese earthquake and tsunami are all blamed. But is this a case of IATA shouting wolf? And should we care?

Airline Punctuality

March 22nd, 2011

There are lots of websites that will give snapshots of what happens based on a few thousand examples. When it comes to assessing how punctual airlines were last year we have the Civil Aviation Authority (CAA) figures as analysed by In this instance we are talking of thousands if not tens of thousands or in the case of BA, nearly a quarter of a million flights.

Airline Baggage Charges & Injuries

March 19th, 2010

UPDATE: Air France-KLM have announced that as from 28 March that they have extended their policy on hold baggage so now you can carry up to 3 hold bags at no additional charge. Each can weigh up to 23kgs.
In the last couple of years, putting your luggage in the hold has begun to be charged. On charter and no-frills flights it is not unusual to pay anything between £8 and £14 or so for a case and maybe more for a second case. And that is for each part of the journey. In America even the traditional carriers such as American, United, Delta, Continental and US Air charge for the first bag (and any other bags) on domestic routes. Over here, BA, Virgin Atlantic, Aer Lingus, Aer Arann, Air Southwest, Eastern Airways, Logonair and BMI haven’t reached that stage though flybe charges.
The obvious way to avoid paying hold luggage charges is to only carry hand luggage, the result being that some hand luggage is beginning to resemble the size of the kitchen sink. Some airlines limit hand baggage to 5, 7 or 10 kilos, others go by size. Some airlines turn a blind eye to the size of a bag and if you can lift it and place it in the overhead bin, that’s acceptable. But will that continue?

Kevin Smith, too fat to fly?

February 16th, 2010

Kevin Smith is an American film director. He burst on the the scene with the rather excellent “Clerks”. A film featuring a host of unknowns and funded by credit cards, which went down a storm at the Sundance Festival. Since then he has gone from strength to strength, directing such stars as Alan Rickman, Matt Damon and Ben Affleck in “Dogma”, a film that solidly laid the boot in to the catholic church.