Titanic Belfast wins

By | Category: Travel news

Titanic Belfast's happy staff

At the Northern Ireland tourism awards at the end of last week, Titanic Belfast grabbed another award to add to its trophy cabinet. It received the Outstanding Contribution to Tourism award which seems richly deserved since it has managed to attract over 800,000 visitors in its very first year of operation.
Given that there aren’t that many attractions anywhere that can generate that level of interest, the impact that it has had in people’s minds to encourage them to go there has been significant. I have met people who have never been to Belfast and to be frank, some people who had never considered going there at all, who were seduced by the appeal of, firstly, the Titanic story itself and then the striking building and the attraction itself.

But the attraction wasn’t the only winner at the awards. Belfast Zoo picked up the gong for Best Visitor Experience. The 2012 Irish Open at Royal Portrush Golf Club, which was the first European tour event in history to sell out, won the coveted title of Best Event or Festival; the Brewer’s House in Donaghmore, won the Taste of Northern Ireland category and then Stena Line rounded the evening off by getting a lifetime achievement award

For visitors, customer service is the feature that can make us stay or resolutely stay away. It can make us tell friend not to visit or urge them to go so the Customer Service Excellence award is an important one. This time it was won by Clandeboye Lodge near Bangor.

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