ATOL certificates arrive

By | Category: Travel news

ATOL

the sign to look for

From today ATOL certificates are handed out to anyone booking ATOL protected holidays. The short answer to the question about what happens if you don’t given a certificate by your travel agent is that you probably aren’t covered in case of a problem. But ask and check.
CD-Traveller has commented frequently about protection for all holidaymakers and this new certificate may make people realise whether they are covered and the extent of that coverage. It won’t resolve the problem which is to make all holidaymakers and travellers protected even if that means a levy is paid by everyone.
So what will the certificate tell you? For a start the form will tell you who is the supplier of what you have bought. If it is not the same as on the receipt then you may not be covered. Ask if the company that you buying it from is the same as the supplier of the holiday or travel arrangements.
Remember if you buy airline tickets only you will not be covered.
If you get an ATOL certificate it must be an original document and do not settle for a copy in any circumstance.
If the company supplying the holiday offers you ad-ons such as car hire, travel insurance, theme park tickets or the like get a separate receipt for each of the additional services you buy.
As I said earlier, the certificate may help in raising awareness amongst travellers. The cerificate is administered by the CAA but there is better information from ABTA which has a useful protection checklist. You can download this from their website. It’s worthwhile checking it first before you book so you know what to expect when you first an agent. And look for the ATOL logo when you visit the travel agency you choose.

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